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Hotel Operations Coordinator

3 weeks ago

Manila, National Capital Region, Philippines Shangri-La Group Full time

Career Opportunities: Hotel Operations Coordinator (164569)

Makati Shangri-La is a deluxe hotel located in the heart of Manila's financial and commercial district, offering an exceptional guest experience. Our hotel boasts spacious rooms and suites, world-class restaurants and bars, top-of-the-line recreational facilities, complimentary broadband and Wi-Fi Internet access, and premier function rooms.

As an Events Manager with our esteemed Shangri-La Group, you will be responsible for managing all local events, working closely with hotel staff to ensure seamless service delivery, collaborating with the team to innovate and resolve recurring issues, engaging with guests to enhance their experience, and supervising the team to meet service and revenue goals.

We seek a passionate professional who excels in Sales and Marketing, thinks creatively, and is highly organized. Ideally, you will have experience from a 5-star hotel, possess excellent communication skills in English and the local language, and stay up-to-date with industry trends and market practices.

Key Responsibilities:
  • Manage local events and work closely with hotel staff
  • Collaborate with the team to drive innovation and resolution
  • Enhance guest experience through engagement
  • Supervise the team to meet service and revenue goals

Able to communicate fluently in English and the local language, you are a creative problem solver with strong interpersonal skills.