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Director of Hotel Services

3 weeks ago

Manila, National Capital Region, Philippines DoubleDragon Properties Corp. Full time
Job Overview:

The Director of Hotel Services is responsible for leading the hotel's operational teams to deliver exceptional guest experiences and achieve business objectives.

Main Responsibilities:
  • Liaise with department heads to set and manage departmental targets and ensure seamless delivery of services.
  • Develop and implement processes to enhance efficiency, quality, and consistency across all departments.
  • Maintain excellent relationships with external partners, such as suppliers and vendors, to ensure smooth operations.
  • Manage hotel budgets, forecasts, and reports, ensuring accurate financial data is available to inform business decisions.
  • Coordinate and participate in staff training and development programs to build a strong, skilled team.