IT Technical Supervisor

2 days ago

Cavite City, Calabarzon, Philippines beBeeTeamLeader Full time ₱25,000 - ₱45,000
IT Team Leader Position

We are seeking a seasoned IT Team Leader to manage and guide our in-house IT team. The ideal candidate will have extensive experience in IT operations, strong leadership skills, and a proactive approach to problem-solving.

This role requires a balance of technical expertise and people management, ensuring smooth IT support, project implementation, and system reliability.

Responsibilities:

  • Lead and mentor the in-house IT support team, ensuring timely and effective resolution of technical issues
  • Plan, coordinate, and implement IT projects aligned with business goals
  • Oversee hardware/software maintenance, upgrades, and system configurations
  • Troubleshoot escalated issues related to LAN/WAN, iOS/Windows systems, printers, and other network equipment
  • Manage and maintain network equipment including Cisco and Meraki devices
  • Coordinate with other departments and vendors for IT-related needs
  • Monitor and enforce IT security protocols, ensuring data privacy and compliance
  • Develop and improve helpdesk processes and reporting systems
  • Create documentation for systems, configurations, and internal policies
  • Stay updated on emerging technologies and recommend improvements

Requirements:

  • Bachelor's degree in IT, Computer Science, Engineering, or a related field
  • Minimum of 3 years of IT experience with at least 1 year in a supervisory or team lead role
  • Strong technical knowledge in LAN and WAN setup and troubleshooting, iOS and Windows configuration, Microsoft 365, Windows Server, and networking technologies
  • Hands-on experience with remote support tools like AnyDesk
  • Strong communication and leadership skills, with the ability to coach and motivate a team
  • Working knowledge of data privacy laws and cybersecurity best practices
  • Willingness to work on shifting schedules and provide on-call support as needed

Benefits:

  • 13th Month pay
  • Paid time off (PTO) for Sick Leave, Vacation Leave, Emergency Leave
  • Maternity or Paternity leave
  • HMO upon regularization
  • Life insurance upon regularization
  • MediCash for personal and dependents use
  • Rice, clothing, laundry, and meal allowance
  • Achievement Allowances
  • Birthday Treats
  • Company Events and Treats
  • Online trainings/Webinars
  • Career advancement and promotion opportunities

Job Details:

  • Location: Cavite
  • Job Type: Full-time
  • Mid-Level position
  • Day Shift, Monday to Friday
  • Starting salary PHP 25,000

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