
Customer Service Representative
1 day ago
As a customer service representative, you will play a vital role in ensuring that our customers receive exceptional service and support.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner via phone, email, or chat.
- Resolve customer complaints and concerns in a fair and courteous manner.
- Process claims efficiently and effectively, ensuring all necessary documentation is collected and filed accurately.
- Collaborate with internal teams to resolve complex issues and ensure seamless customer experiences.
Requirements:
- 0-2 years of experience in a customer-facing role (e.g., customer service, retail, hospitality).
- Excellent verbal and written communication skills with strong active listening abilities.
- Proven ability to troubleshoot issues, multitask, and work effectively under pressure.
- Strong accuracy, organizational, and time-management skills.
- Proficiency in using computer systems and CRM software.
- Positive attitude with a customer-centric approach.
Benefits:
- Competitive compensation package.
- Opportunities for career growth and development.
- A collaborative and inclusive work environment.
- Flexible work arrangements to balance work and life.
Join us in celebrating YOU and your 100% potential
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