Customer Experience Expert

4 days ago


Angeles City, Central Luzon, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000

Job Title: Customer Service Representative

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  • Manage a high volume of incoming calls, emails and online chats from customers who are placing orders, inquiring about an order, product information, or general order assistance.
  • Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by going the extra mile.
  • Stay current with industry changes/trends to provide best-in-class service.
  • Meet personal/team qualitative and quantitative targets.

Please note that this is for a 3-4 month contract only. We prioritize candidates who can start ASAP.

Responsibilities:

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