Customer Service Representative

3 weeks ago


Naga, Bicol, Philippines Nityo Infotech Full time

We are seeking a highly skilled Customer Service Representative to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide skilled employees to take on customer inquiries and conduct calls to resolve issues efficiently.
  • Manage and track the Service Level performance to ensure high-quality service delivery.
  • Manage quality measurements to ensure customer satisfaction and loyalty.

Requirements:

  • At least 6 months to 1 year of work experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.


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