Senior Leader

16 hours ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱2,000,000 - ₱3,000,000

Lead Contact Center Operations

We are seeking a seasoned professional to lead Contact Center Operations, driving exceptional customer service and experience.

The ideal candidate will have a proven track record in developing and implementing strategic plans to improve efficiency and productivity.

This role offers an exciting opportunity to expand your skill set and achieve job satisfaction and work-life balance.

  • Develop and implement operational strategies to enhance customer service and experience
  • Maintain strong relationships with stakeholders, including clients and internal teams

Requirements:

  • At least 18 years of experience as a Director/Head in a Contact Center/Shared Service industry

About This Role

This is a unique opportunity to drive business growth and customer satisfaction through effective leadership and operational excellence.

What We Offer

A dynamic and challenging work environment that fosters career growth and development.

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