Commercial Lines Insurance Specialist

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCommercial Full time ₱800,000 - ₱1,500,000
Job Summary

We are seeking a skilled Commercial Lines Insurance Professional to join our team. As a key member of the Commercial Lines Department, you will play a crucial role in educating clients and attracting new business opportunities.

Main Responsibilities
  • Serve as a key team member in the Commercial Lines Department, including educating current clients and attracting new ones.
  • Provide proposals for agency producers.
  • Quote policies with top-rated carriers in the industry.
  • Maintain up-to-date knowledge of products and markets.
  • Focus on client retention and sales growth by cross-selling and expanding existing accounts.
  • Service existing clients in person, by email, or via telephone by preparing renewals, remarketing accounts, processing claims, and making policy changes.
  • Quote and issue new policies.
RequirementsInsurance Knowledge & Experience
  • 5-7 years of experience in Commercial Lines Insurance (preferred).
  • Strong understanding of Property & Casualty (P&C) insurance policies, coverages, and products.
  • Familiarity with the operations of an Independent Insurance Agency.
  • Knowledge of quoting policies with major carriers.
Customer Service & Communication Skills
  • Excellent spoken and written English skills.
  • Experience handling customer inquiries, policy changes, and claims assistance.
  • Ability to professionally manage and respond to phone calls and emails.
  • Strong listening skills and ability to handle objections or concerns effectively.
Sales & Upselling Abilities
  • Ability to recognize opportunities for cross-selling or upselling policies.
Administrative & Process-Oriented Skills
  • Ability to manage Certificates of Insurance (COI), Evidence of Property Insurance (EOP), and Homeowners Insurance documentation.
  • Experience with remarketing logs and tracking renewals.
Technical & System Proficiency
  • Experience with agency management systems.
  • Proficiency in office software (Microsoft Office, Google Workspace).
Time Management & Organization
  • Ability to accurately process multiple tasks under deadlines.
  • Strong attention to detail to ensure quality and compliance.
Professionalism & Work Ethic
  • Strong problem-solving skills and ability to handle complex insurance issues.
  • Ability to maintain a professional demeanor in all interactions.

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