Remote Technical Support Representative

1 day ago

Cebu City, Central Visayas, Philippines beBeeJob Full time ₱450,000 - ₱600,000

Technical Support Specialist

","

Are you a tech-savvy individual looking for a challenging and rewarding role? Do you enjoy problem-solving and providing exceptional customer service?

","
  • We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and troubleshooting support to clients across various industries.
  • You will respond to inbound technical support requests via phone, chat, or email, diagnose and troubleshoot hardware, software, and network issues, and guide customers through step-by-step solutions and escalate complex issues when necessary.
  • Document all customer interactions accurately in the system.
","Requirements:","
  • Strong proficiency in English, both written and spoken.
  • Previous call center experience.
  • Work-from-home experience.
  • High-speed internet connection.
  • Typing speed of 20+ WPM.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Familiarity with Windows operating systems.
","What We Offer:","
  • Competitive compensation package.
  • HMO Coverage plus a dependent.
  • Dental Coverage.
  • In-house dental assistance.
  • Free meals during training.
  • Career growth and learning.
  • Allowances for expenses.
  • Performance and loyalty bonuses.
  • Opportunities for growth and promotion.
","

We offer a dynamic and supportive work environment that values innovation, teamwork, and continuous improvement. Join us in delivering exceptional customer experiences and achieving business success

"],

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