HR Support Specialist

4 weeks ago


Manila, National Capital Region, Philippines ETeam PH Full time

### Job Summary

We are seeking a highly skilled and experienced HR Costumer Service Support professional to join our team at ETeam PH. As a key member of our HR team, you will be responsible for providing exceptional customer service and support to our clients.

### Key Responsibilities

* Provide timely and effective support to clients through various communication channels
* Respond to client inquiries and resolve issues in a professional and courteous manner
* Collaborate with internal stakeholders to ensure seamless service delivery
* Develop and maintain knowledge of our products and services to provide accurate information to clients
* Identify and escalate complex issues to senior team members for resolution

### Qualifications

* Bachelor's/College Degree
* Minimum of 1-year general administrative experience
* Customer Service skills required for the position
* Excellent communication skills – written and verbal – and ability to work at all levels
* Working knowledge of ServiceNow, Workday and Microsoft Office tools (Outlook, Excel, PowerPoint, and Word)
* Amenable to work in rotating shifts (APAC, EMEA and Americas time zones), Hybrid set-up
* 1 year of HR Administration work experience gained from working in an HR environment
* 1 year of BPO / HR Shared Services work experience in either HR Operations and HR Systems role, from a multinational, blue-chip, professional, or financial services organization

### What We Offer

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

### How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application, including your resume and cover letter, to us.


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