Operational Process Enhancement Specialist

2 weeks ago

Porac, Philippines beBeeExcellence Full time ₱700,000 - ₱1,000,000

**Operational Excellence Specialist Role Summary:**

We are seeking a talented Operational Excellence Specialist to join our team. As an Operational Excellence Specialist, you will drive actions to analyze, optimize, and standardize cross-functional processes.

The ideal candidate will have 3-5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry.

Key Responsibilities:
  • **Process Optimization**: Improve, Optimize and Standardize Processes to increase efficiency, velocity, scalability, and quality across teams.
  • **Culture Development**: Establish a culture of continuous improvement through effective mechanisms such as training, coaching, and post-mortem facilitation, to promote ongoing learning and optimization.
  • **Operational Frameworks**: Develop and Maintain Operational Frameworks that enable teams to work consistently, efficiently, and with clarity.
  • **Audit & Compliance Support**: Support internal and external audits by ensuring processes are properly documented, implemented, and monitored.
  • **Performance Tracking & Reporting**: Monitor and report on companywide KPIs using dashboards and data insights to evaluate the impact of process improvements and support informed, data-driven decision-making.
  • **Change and Project Management**: Participate in change initiatives, including stakeholder coordination, project management, requirements analysis, design, etc.

Requirements:

  • Bachelor's degree in Business Administration, Operations, Engineering or Science or a related field.
  • 3-5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry.
  • Hands-on experience with lean methodologies and tools (e.g. A3, Root Cause Analysis, Dynamic Work Design, Toyota Production System).
  • Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders.
  • Proven ability to simplify complex workflows and design efficient, scalable solutions.
  • Excellent written and verbal communication skills.
  • High attention to detail with a continuous improvement mindset.
Nice to Have:
  • Certification in Lean, Six Sigma, or Agile methodologies.
  • Familiarity with project management practices and tools.

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