
AI-Enhanced Support Specialist
2 weeks ago
We are seeking a highly skilled and tech-savvy individual to support our team remotely in administrative, operational, and AI-integrated functions.
This role goes beyond traditional support duties. You'll play a key part in implementing AI solutions to improve business operations, customer engagement, and decision-making processes.
Key Responsibilities:- Implement and manage AI tools to automate and enhance business operations
- Support AI-driven systems for member retention, churn prediction, curriculum tracking, staff scheduling optimization, sales management, performance dashboards, and cultural feedback
- Manage calendars, schedules, email inboxes, digital files, and documents
- Draft and respond to internal/external communications, create meeting recaps, and generate follow-up summaries
- Track tasks and progress using project management tools, conduct online research, and summarize insights
- Proven experience as a Virtual Assistant or in a similar support role
- Highly tech-savvy with hands-on experience using AI tools (e.g., ChatGPT, Notion AI, Jasper)
- Familiarity with automation platforms like Zapier or Airtable to streamline tasks
- Proficient with productivity and communication tools such as Google Workspace, Microsoft Office, Slack, and Zoom
- Strong written and verbal communication skills in English
- Able to work independently, manage multiple priorities, and maintain confidentiality
- Flexible work-from-home opportunity
- Opportunity to contribute to a growing business by enhancing efficiency and client experience
- Supportive and collaborative work environment
- Paid training and certification program
- Ongoing support and mentorship
- Competitive compensation package
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