Relationship Development Executive

2 weeks ago

Talisay, Western Visayas, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,200,000
Account Acquisition Specialist

As a highly motivated and results-driven professional, you will play a key role in driving sales growth by handling in-house selling, cross-selling of bank products and services. Your primary responsibility will be to manage account portfolios to achieve sales targets, process the opening of new peso/dollar CASA accounts and placements, roll-over/renewal, termination, and payment of matured placements for all SBC products.

Key Responsibilities
  • Identify customer needs, maintain and nurture customer relationships through marketing calls, recommending and cross-selling other bank products, services, and alternative channels to customers
  • Assist walk-in customers by serving and advising them on bank products to meet their needs and have dealings with the Bank
  • Manage/attend to customers' complaints by coordinating with the Branch Channel Manager (BCM) and/or concerned unit/s to ensure resolution and meet client satisfaction
  • Process over-the-counter transactions and requests in accordance with the policies and procedures set by the Bank to ensure service delivery to customers within the service standards of the Bank
What We're Looking For
  • Graduate of any Bachelor's Degree course
  • With at least 3 years of combined sales and operations experience in branch banking, preferably handling new account transactions
  • Must have good interpersonal skills, negotiation skills, and a strong customer service orientation
  • Has an in-depth understanding of the regulatory, quality control, and risk management framework
Employment Details
  • Seniority level: Associate
  • Employment type: Full-time
  • Job function: Sales and Marketing
  • Industries: Banking

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