Assistant Vice President of Inquiry Management
6 days ago
About Citibank (Switzerland) AG
Citibank (Switzerland) AG is a global leader in financial services with a long history of innovation and excellence. We provide a wide range of financial products and services to individuals, corporations, governments, and institutions worldwide.
We are seeking an experienced professional to join our team as an Assistant Vice President of Inquiry Management. The successful candidate will have a strong background in operations management and be able to lead cross-functional teams.
Responsibilities:
- Lead the Operations Support department through delegation of tasks and responsibilities
- Conduct performance evaluations, hiring, disciplinary actions, and terminations of team members
- Monitor team's end results, ensuring quality and efficiency
- Contribute to development of new techniques, models, and plans
- Ensure compliance with government regulations
- Provide evaluative judgment based on analysis of information and in-depth knowledge of policies
Requirements:
- 6-8 years of relevant experience in operations management
- Strong leadership and organizational skills
- Proficient in Microsoft and HR systems
- Clear and concise written and verbal communication
- Demonstrated people management experience
- Bachelor's degree or equivalent experience
Citibank (Switzerland) AG offers a dynamic and inclusive work environment and a competitive compensation package.
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