Technical Career Professional

1 week ago


Barcelona, Philippines beBeeCareer Full time ₱33,440 - ₱44,120
Your career is a journey, and every step forward presents an opportunity to make an impact. As a Technical Support Specialist at our organization, you will be responsible for providing expert support on our products, troubleshooting technical challenges via live chat and tickets that exceed customer expectations.

Success in this role requires a unique blend of technical expertise and exceptional communication skills. You should have a strong understanding of web hosting fundamental concepts, including domains, DNS, emails, control panels, and website troubleshooting. Additionally, you should have experience in customer support in tech or SaaS environments, ideally through live chat, with a track record of delivering exceptional, customer-focused solutions.

Our ideal candidate is someone who is fluent in English (C1 or native), written and spoken. They should have advanced knowledge of web hosting technologies, server management, and performance optimization. They should also be proficient with content management platforms, hosting control panels, email services, domain management systems, and customer support platforms.

If you are passionate about providing top-notch support and have the technical expertise to back it up, we encourage you to apply for this exciting opportunity. Join a dynamic team of professionals who are dedicated to delivering exceptional results and exceeding customer expectations.

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