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Customer Support Specialist

1 week ago

Pasig, National Capital Region, Philippines Neksjob Philippines Full time

At Neksjob Philippines, we are seeking a highly skilled Customer Support Specialist to join our team. This role is perfect for individuals who enjoy helping others and working in a fast-paced environment.

About the Role:

As a Customer Support Specialist, you will be responsible for handling customer inquiries and concerns in a professional and courteous manner. Your excellent communication skills and problem-solving abilities will enable you to provide top-notch support to our customers.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and issues in a timely and efficient manner
  • Provide product information and recommendations to customers
  • Work closely with internal teams to resolve complex customer issues
Requirements:
  • At least 6 months of call center experience
  • Excellent English communication skills
  • Ability to work in a fast-paced environment
  • Willingness to learn and take on new challenges
What We Offer:
  • A competitive salary package
  • Exciting performance bonuses
  • Generous referral incentives
  • Best-in-class healthcare benefits from Maxicare
  • An inspiring and fun work environment with endless career advancement opportunities