Customer Support Specialist
1 week ago
Do you have service support experience and a freight forwarding background in one? We need you Hit the APPLY button nowJob SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesClient Specific tasks OperationsTrack and trace (tracking shipments and updating their status, etc.)Update clients on shipment status and documents requiredDocument allocationPOD/Deliver order updatePosting payable invoicesImport and Export Coordination:Dispatch shipments to trackersFollow up on the status of a shipmentSend advice/escalate if there are delays to the original bookingCustomer ServiceTime slot request/bookingSpot rate/quotationSending emails for lead generation ResponsibilitiesCreating and managing orders for new shipmentsCreating import and export FCL, LCL and air forwarding jobsSending pre-alerts, manifests, arrival notices, forwarding instructions and other documentsLodging sea cargo, export customs manifests and PRACoordinate cartage with transport and clientAnswer phone calls and respond to emails from clientsCreate potential clients in Client Intelligence and build a database based on the information providedDraft quotes; follow-up feedback on proposals generatedRequirementsAt least 2-years of experience in the same role/same industry is required for this positionGood customer service skillsExcellent English skills in both written and spokenAbility to cope with repetitive or continuous support queriesSolid computer skills with the ability to learn new systems quicklyWith positive attitude towards difficult situationWilling to work in Cubao or Ortigas Site Can start ASAPAmenable to morning and weekend schedules
-
Procurement Support Specialist
5 hours ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeJob DescriptionThe Procurement Support Specialist provides vital support to Mida Food Specialist's procurement function, ensuring the timely acquisition of products and packaging materials that meet company specifications. The role involves assisting the Purchasing Manager in preparing necessary documents for all purchases and handling logistics from sellers...
-
Account Specialist
1 week ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeThe Account Specialist is responsible for identifying, analyzing, and penetrating untapped markets to drive business growth and expansion. This role requires a proactive and strategic approach to market research, customer engagement, and relationship building. The Account Specialist will work closely with cross-functional teams to develop and execute market...
-
Customer Support Specialist
5 days ago
Pasig, National Capital Region, Philippines The Results Companies Full timeThe Results Companies is seeking an experienced Customer Support Specialist to join its growing team of healthcare professionals. As a valued member of our organization, you will play a critical role in delivering exceptional customer experiences and driving business growth.We value individuals who are passionate about providing outstanding service,...
-
Blended Retail Customer Support Specialist
6 days ago
Pasig, National Capital Region, Philippines Enablesme Full timeAbout the RoleWe are seeking an experienced Customer Service Specialist to join our team in supporting our Retail Fashion account. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across multiple channels.Key Requirements:2-3 years' experience in BPO customer service, with a strong focus on...
-
Six-Month Customer Support Specialist
7 days ago
Pasig, National Capital Region, Philippines Lexie Staffing Full timeWe're searching for a talented Six-Month Customer Support Specialist to join our dynamic team at Lexie Staffing.Job DescriptionThis is a fantastic chance for an experienced customer service professional to showcase their skills and contribute to the success of our organization.Main ResponsibilitiesThe ideal candidate will be able to:Demonstrate excellent...
-
Customer Relations Assistant
2 weeks ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeThe Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to customers.Duties:·...
-
Customer Relations Assistant
4 weeks ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeJob Description: The Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to...
-
Travel Industry Customer Support Specialist
7 hours ago
Pasig, National Capital Region, Philippines Neksjob Philippines Full timeJob Description:Neksjob Philippines seeks a skilled Travel Industry Customer Support Specialist to provide top-notch customer service to our clients. Located in Pasig, this role involves assisting customers with flight and hotel bookings, recommending itineraries, processing changes, and resolving travel-related issues.Minimum 1 year of GDS (Sabre or...
-
Global Retail Customer Advocate
8 hours ago
Pasig, National Capital Region, Philippines Support Services Group Full timeJob DescriptionWe are seeking a highly skilled and fluent Spanish bilingual customer service representative to join our team. As a key member of our retail solutions group, you will be responsible for delivering exceptional customer experiences through various channels including email, text, and live chat.Your Key Responsibilities:Respond to customer...
-
Client Support Specialist
5 days ago
Pasig, National Capital Region, Philippines Neksjob Full timeWe are looking for a skilled and enthusiastic Client Support Specialist to join our Neksjob team. As a Client Support Specialist, you will be responsible for providing top-notch customer service and ensuring seamless service delivery.Key Responsibilities:Support customers with their queries and service needsProcess transactions and manage service...
-
Customer Support Specialist
4 days ago
Pasig, National Capital Region, Philippines MIRANDA GLOBAL SOLUTION Full timeAbout the RoleIn this role, you will play a critical part in delivering exceptional customer service and support to our clients. Your primary responsibility will be to respond to customer inquiries and requests via email, chat, or other non-voice channels.You will need to gather information from customers to understand their needs and issues, and provide...
-
Customer Service and Technical Support Agent
4 days ago
Pasig, National Capital Region, Philippines Datamatics Full time**About the Role:**We are seeking a talented Helpdesk Support specialist to join our dynamic team. As a Helpdesk Support specialist, you will play a critical role in delivering exceptional customer service and ensuring seamless issue resolution.Respond to customer inquiries and resolve technical issues promptly and efficiently.Collaborate with internal teams...
-
IT Support Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full timeIT Support Specialist Job Description:We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.To...
-
Customer Support Specialist
6 days ago
Pasig, National Capital Region, Philippines PH Global Jet Express Inc. Call Center Full timeAbout PH Global Jet Express Inc. Call CenterJob DescriptionWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service and support.Key Responsibilities:Maintain a...
-
Bilingual Support Specialist
1 day ago
Pasig, National Capital Region, Philippines Stealth Monitoring Full timeWe are seeking a highly motivated individual to join our team as a Customer Support Specialist (French Bilingual). The ideal candidate will have excellent language skills, be able to work independently, and possess strong problem-solving abilities.About the RoleThe Customer Support Specialist (French Bilingual) will be responsible for managing entry points...
-
Supply Chain Assistant
5 days ago
Pasig, National Capital Region, Philippines Multistyle Specialist Inc. Full timePurchasing Team MemberMultistyle Specialist Inc. is seeking a highly motivated Purchasing Assistant to join our dynamic team. In this role, you will be responsible for supporting the day-to-day activities of our purchasing department, working closely with vendors, and contributing to the development of effective purchasing strategies.
-
Customer Technical Support
1 week ago
Pasig, National Capital Region, Philippines JK Network Services Full timeCOMPANY PROFILE: A Business process outsourcing company which is a good innovator on providing scalable digital solutions.Position: Customer Technical Support (Home Appliances)Company Industry: BPO Company Work Location: PasigWork Schedule: Shifting ScheduleSalary: Php 30,000- 47,000Work Set Up: OnsiteBENEFITS:•Government Mandated...
-
Technical Support Specialist
8 hours ago
Pasig, National Capital Region, Philippines EACOMM Corporation Full timeAbout EACOMM CorporationEACOMM Corporation is a dynamic technology-driven organization that delivers exceptional customer experiences through innovative solutions. We are seeking an entry-level Client-Facing IT Support Specialist who will be responsible for resolving escalated issues within service level agreements (SLA) and key performance indicators...
-
Customer Support Specialist
3 days ago
Pasig, National Capital Region, Philippines Ritegroup Incorporated Full timeRitegroup Incorporated is seeking highly motivated individuals to join its sales team as Sales / Marketing Assistants.Key responsibilities include responding to customer inquiries, assisting with document preparation, and supporting sales efforts through various activities.Candidates should possess strong analytical skills, be detail-oriented, and have...
-
Support Services Specialist
5 days ago
Pasig, National Capital Region, Philippines Hunter's Hub Inc. Full timeJob Overview:Hunter's Hub Inc. is hiring a skilled Support Services Specialist to provide top-notch support to our customers.Main Responsibilities:Interact with customers to resolve their queries and issues.Build and maintain relationships with customers through excellent communication and problem-solving skills.Maintain accurate customer records and process...