Virtual Support Specialist

7 days ago


Pasig, National Capital Region, Philippines GDV Stackph Full time

GDV Stackph is seeking a highly motivated Virtual Support Specialist to join our team.

About the Role

This is an exciting opportunity for individuals who enjoy working in a virtual environment and providing exceptional customer support.

As a Virtual Support Specialist, you will be responsible for delivering high-quality customer service through various communication channels.

You will work closely with our customers to understand their needs and provide solutions that meet their expectations.

We offer a comprehensive training program to ensure you have the skills and knowledge needed to succeed in this role.

Key responsibilities include:

  • Responding to customer inquiries via phone, email, or chat
  • Resolving customer complaints and concerns in a professional and courteous manner
  • Providing product information and recommendations to customers
  • Working collaboratively with cross-functional teams to achieve business objectives

We are committed to providing a positive and supportive work environment that encourages growth and development.

Our benefits package includes:

  • A competitive salary of up to 25,000
  • Incentives and performance bonuses
  • HMO and other benefits
  • Night differential and overtime pay
  • Paid training and development opportunities

Requirements:

  • College graduates with or without BPO experience
  • SHS graduates or college undergraduates with at least 6 months of BPO experience
  • Willingness to work onsite and in a shifting schedule
  • Ability to start immediately


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