
Senior Business Solutions Architect
1 day ago
A seasoned professional is required to lead the implementation of Salesforce solutions. This role involves providing expert advice, collaborating with clients, and designing business solutions.
">- Expertise in Salesforce configuration, design, and architecture.
- Ability to understand business needs and translate them into technical requirements.
- Strong communication and presentation skills.
- Provide industry expertise to clients on Salesforce opportunities and implications.
- Contribute to project proposals and solutions.
- Effective in understanding business needs and distilling information into business and technical requirements.
- Manage complex business requirements and translate them into solution designs.
- Act as the primary contact for Salesforce configuration, design, and architecture within Sales, Service, and Community Cloud.
- Ownership of assigned deliverables, implementing Salesforce and integrated systems adhering to best practice.
- Lead and support the implementation from requirements gathering through development and delivery.
- Take ownership of the implementation and the development of client deliverables.
- Manage stakeholder expectations to build long-term client relationships.
- Conduct gap analysis to identify requirements.
- Provide mentoring and guidance to other team members.
- Contribute to the growth of the practice through thought-leadership and participation in operational areas.
- Proven experience or knowledge in CRM, preferably Salesforce Sales, Service, and Experience Cloud.
- Extensive experience in analysis, design, and development of medium to large, complex CRM systems or similar enterprise applications.
- Consulting and implementation experience in translating business requirements to business solutions and customer outcomes.
- Executive presentation experience with excellent written and oral communication skills.
- The ability to communicate complex procedures to colleagues and clients.
- Proven ability to build, manage, and foster a team environment.
- Excellent written and verbal communication skills with the ability to adjust communication style by audience.
- A proven track record of delivering Salesforce projects in a lead role, preferably in a consulting environment.
- Experience with Agile or hybrid delivery methodologies.
- A desire to work within a fast-paced, collaborative, and team-based environment.
- Generous leave policies.
- Health and wellness benefits.
- Salesforce training programs and certifications.
- Retirement benefits (superannuation contributions).
- Recognition programs.
- Team-building activities.
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