
Financial Outreach Specialist
7 days ago
We are seeking a skilled and client-centric Appointment Coordinator to join our team. In this role, you will play a vital part in bridging the gap between individuals seeking financial clarity and our expert team.
- Proactively conduct outbound outreach (calls, emails, CRM-driven communications) to potential clients.
- Qualify prospects by understanding their financial goals, retirement concerns, or wealth-building interests.
- Schedule consultations with the appropriate financial advisers or coaches.
- Maintain accurate and timely records of interactions, notes, and scheduled appointments in CRM systems.
- Follow up with warm leads to ensure engagement and appointment attendance.
- Collaborate across teams (marketing, advisory, property specialists) to align messaging and improve conversion effectiveness.
- Provide a friendly, client-centric introduction to Home Advantage and what we offer.
What We're Looking For
- Previous experience in appointment setting, telemarketing, or client outreach—preferably within financial services, accounting, real estate, or wealth coaching.
- Passion for financial wellness and understanding of Kiwi retirement concerns.
- Excellent communication skills—warm, clear, persuasive, and empathetic.
- Proficiency with CRM tools and workflow tracking; strong organizational habits.
- Goal-driven, with a track record of meeting outreach or booking targets.
- Able to adapt communication to various levels of financial literacy, making concepts approachable.
Advantages & Benefits
- Competitive hourly rates, with performance incentives tied to successful bookings.
- Flexible work-from-home setup, with potential team workshops or collaborative sessions.
- Training to deepen understanding of financial services, property insight, and wealth creation methods.
- Opportunity to grow—advance into broader client-facing or advisory roles as you gain knowledge and experience.
- Make a meaningful impact: you'll help Kiwis gain financial confidence and more secure futures.
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