Financial Operations Director

4 days ago

Manila, National Capital Region, Philippines beBeeCollections Full time ₱800,000 - ₱1,200,000

Join us as a Collections Operations Manager to lead and oversee daily operations, ensuring performance targets are met.

This role requires analyzing data to make informed decisions under pressure and driving collections success and process improvements.

Quality assurance across all client touchpoints must be monitored to ensure compliance with internal policies and regulatory requirements.

  • Manage customer complaints and escalations addressing exceptions and resolving complex collection-related concerns.
  • Oversee departmental projects coordinating process enhancements and documenting new procedures for continuous improvement.
Key Responsibilities

Lead teams and external agencies in meeting performance targets and service level agreements.

Ensure quality and compliance through effective monitoring and reporting.

What We Offer

Opportunity for career growth and development in a dynamic team.

A company that values its employees with competitive compensation and benefits package.

Requirements
  • Mid-Senior level management experience.
  • Full-time employment.
  • Management and Manufacturing job function.

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