Business Operations Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeBilling Full time $80,000 - $100,000
About the Position

We are seeking a skilled Billing Operations Specialist to join our team. This role will involve handling client month end billing tasks, serving as a liaison between Product Management, Engineering, and Billing Operations, and assisting with requirements gathering for new billing features and enhancements.

The ideal candidate will be a critical thinker, analytical, energetic, and possess a strong attention to detail. They must be able to function in a fast-paced environment, communicate well, and meet deadlines associated with the month-end process.

  • Support month-end settlement processing by preparing, validating, and analyzing data to ensure timely and accurate results.
  • Participate in firmwide and departmental projects, including implementation of the new billing system.
  • Elicit, capture, and document business and functional requirements to enable manual billing tasks to be converted to automated tasks by collaborating with Project Management and Engineering teams.
  • Identify and implement process improvements, suggesting changes to streamline operations, improve workflows and controls, minimize risk, reduce manual interventions, and reduce inefficiencies where needed.
  • Complete billing set-up of new clients based on specified terms detailed in signed contracts, and ensure proper billing rate setup.
  • Prepare journal entries and monthly reconciliations for assigned general ledger accounts and proactively communicate daily status and escalate issues as needed.
  • Assist with quarterly and annual audit requests as needed.
  • Liaise with other operational teams and Client Service teams to resolve any outstanding billing issues and ensure accuracy and timely payments.
  • Actively cross-train to provide back-up coverage for all team members.

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