Human Resources Technology Strategist

This role involves overseeing the strategic implementation of Human Resource Information Systems (HRIS) and deploying digital solutions to streamline processes, improve communication, and increase employee experience.

You will work closely with cross-functional teams to develop and implement web and mobile initiatives that enhance the employee E2E process from Recruitment to Offboarding. Your expertise in User Interface/User Experience (UI/UX), project management, and people processes will enable you to design and deliver user-centric digital experiences that drive productivity and collaboration.

The successful candidate will have a strong background in psychology, engineering, systems, or a related career field, and a minimum of 8 years of hands-on experience in HR.

A key aspect of this role is developing and implementing Digital Employee Experience (DEX) initiatives to improve employee engagement, retention, and satisfaction. This includes conducting workshops, sessions, interviews, surveys, and focus groups to gather employee feedback and identify areas for improvement.

Additional responsibilities include managing multiple projects concurrently, completing them on time and within budget. You will also be responsible for tracking project progress and communicating updates to stakeholders, as well as ensuring compliance with relevant regulations, standards, and policies related to digital content, privacy, and accessibility.

• Key Responsibilities:
• Oversee the design, implementation, maintenance, and optimization of HR digital workplace tools such as HRIS, platforms, employee portals, intranet sites, websites, mobile apps, and social media channels.
• Partner with the People team and other departments to develop and implement web and mobile initiatives that enhance the employee E2E process from Recruitment to Offboarding.
• Collaborate with cross-functional teams to identify opportunities for digital innovation, improve visuals and user experience navigation.
• Develop and execute a comprehensive digital experience strategy aligned with business goals and employee needs.
• Led the planning and execution of change management strategy campaigns, promotions, and initiatives to drive employee experience and promote adoption and self-service culture across the people services.
• Participate in research and releases, conduct usability testing for web and mobile applications, and adjust designs based on user interaction feedback to ensure a seamless and user-friendly interface.
• Conduct workshops, sessions, interviews, surveys, and focus groups to gather employee feedback and identify areas for improvement.
• Develop and implement strategies to improve employee engagement, retention, and satisfaction.
• Conduct strategic benchmarks, compare offers, evaluate proposals, create business cases, and assist with negotiating and preparing contracts.
• Develop and implement a comprehensive Knowledge Management strategy to capture, organize, share, and promote Self-service culture across the organization.
• Manage and maintain knowledge management systems (Employee Portal, shared drives, SharePoint, hyperlinks to platforms, systems, and mobile apps).
• Work with the organization's subject matter experts (SMEs) to generate and select high-quality knowledge resources.
• Promote a culture of knowledge sharing and collaboration through workshops, training programs, and other initiatives.
• Present and defend designs and key milestone deliverables to peers and executive-level stakeholders, effectively communicating design rationale and concepts.
• Manage multiple projects concurrently, completing them on time and within budget.
• Track project progress and communicate updates to stakeholders.
• Ensure compliance with relevant regulations, standards, and policies related to digital content, privacy, and accessibility.
• Develop and maintain training documentation, guidelines.
• Partner with relevant stakeholders to ensure that company and local policies, rules and guidelines are reflected in pur HRIS and platforms.
• Provide training and support to employees on the use of digital tools and platforms fostering a culture of collaboration, innovation, and continuous improvement.
• Coordinate and manage third-party vendors and external contractors to provide, create, support, and monitor multiple transactional people services.
• Configure and maintain the HRIS system, ensuring its accuracy, efficiency, and security.
• Develop and maintain system and user documentation and training materials.
• Conduct audits of HR transactions and inquiries to ensure accuracy and compliance with policies and regulations.
• Analyze user data and adoption metrics, to identify opportunities, present findings and recommendations, propose action plans, contingency plans, new controls, training sessions, etc..) to HR leadership to support decision-making.
• Build and maintain detailed project plans with all the dependencies and dates; owners designate project resources; prepare, monitor, and update budgets; report progress periodically; maintain a traceable record including all relevant stakeholders within the People Team.
• Analyze projects to improve the development and coordinate with other areas in a team effort to ensure that all problems are identified, documented, and addressed on time.