Coffee Shop Team Leader
6 days ago
About the Company
Jollibee Group is a leading fast-food chain with an exciting acquisition of cafe brands, Common Man Coffee Roasters and Tiong Bahru Bakery.
This full-time Senior Barista role at Jollibee Group offers an opportunity to lead a team of baristas and contribute to exceptional customer experiences.
Responsibilities:
- Manage and motivate a team of baristas, providing training and guidance for consistent drink preparation and excellent customer service.
- Oversee daily operations of the coffee bar, ensuring high standards of beverage quality and customer service.
- Develop innovative coffee and tea-based menu items to enhance the customer experience.
- Maintain a clean and organized coffee bar environment.
- Assist in implementing sales and marketing initiatives to drive revenue and increase customer loyalty.
Requirements:
- At least 2-3 years of experience as a Head Barista or Senior Barista in a fast-paced, high-volume coffee shop or restaurant environment.
- Strong knowledge of specialty coffee and tea preparation, including brewing methods, flavor profiles, and trends.
- Excellent customer service skills and ability to provide memorable experiences for guests.
- Latte art experience is essential.
- Passion for the hospitality industry and commitment to delivering exceptional service.
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