Call Center Support Specialist
4 days ago
We are looking for a skilled Call Center Support Specialist to join our team at Neksjob Philippines. As a key member of our customer service team, you will be responsible for handling incoming calls from customers, resolving their queries and issues, and providing them with excellent support and guidance.
About the Job:
- Answering customer inquiries and resolving their issues in a prompt and professional manner.
- Providing detailed information about our company's products and services.
- Escalating complex issues to senior team members or supervisors as needed.
- Maintaining accurate records of customer interactions and feedback.
Key Skills and Qualifications:
- Strong communication and problem-solving skills.
- Ability to work in a team environment and collaborate with colleagues.
- Familiarity with call center software and systems.
- Ability to multitask and prioritize tasks effectively.
Benefits and Perks:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The chance to grow and develop your career with our company.
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