Unlock New Opportunities as a Technical Implementation Specialist

10 hours ago

Davao City, Davao, Philippines beBeeImplementation Full time ₱6,000,000 - ₱9,000,000
Technical Implementation Specialist

The Technical Implementation Specialist plays a pivotal role in ensuring seamless onboarding of new clients, with a focus on complex technical integrations. This position oversees the execution of CRM integrations, API connectivity, and related technical workflows during the implementation process.

Job Overview:

This position is responsible for leading the technical side of new client implementations. The Technical Implementation Specialist will manage multiple projects, troubleshoot integration issues, and ensure all systems (CRM, APIs, and other connected platforms) are configured and functioning correctly.

Key Responsibilities:
  • Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability.
  • Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams.
  • Collaborate with implementation managers, CSMs, and sales engineers to align technical work with client requirements.
  • Develop and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Conduct thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
  • Manage and validate data flows between systems to ensure integrity and proper synchronization.
  • Maintain clear, detailed records of integration steps, configurations, and troubleshooting actions for internal reference and scalability.

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