Administrative Service Specialist
2 days ago
This role involves providing exceptional customer service and administrative support to a dynamic team. The successful candidate will be responsible for processing repeat orders, calculating pricing, and liaising with clients regarding quotes and order specifications.
Key Responsibilities- Process repeat orders using Xero accounting software and supplier websites.
- Calculate pricing based on established markup matrices.
- Liaise with clients regarding quotes and order specifications.
- Coordinate with graphic design teams for mockups and visual presentations.
- Place orders with suppliers through provided online portals.
- Manage order documentation through Google Docs systems.
- Create and send invoices to clients.
- Recommend appropriate embellishment techniques based on client needs.
- Track and process orders through internal systems.
- 3-5 years of administrative or customer service experience.
- Strong attention to detail and ability to follow established processes.
- Excellent written and verbal communication skills in English.
- Proficiency with Xero accounting software.
- Experience with Google Workspace (particularly Google Docs).
- Ability to work independently while maintaining clear communication with the team.
- Strong organizational skills and ability to manage multiple orders simultaneously.
- Basic understanding of pricing and markup calculations.
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