Administrative Support Specialist

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeSupport Full time ₱35,000 - ₱55,000
Job Title: Administrative Support Specialist

This role requires a highly organized and customer-focused individual to oversee administrative tasks, including order fulfillment, inventory management, and data entry.

Responsibilities:
  • Customer Service: Act as the primary contact for customers, addressing inquiries, resolving complaints, and processing orders promptly.
  • Inventory Management: Monitor and manage inventory levels, ensuring accurate stock counts and timely restocking of products.
  • Order Processing: Oversee the order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
  • Product Listings: Create, edit, and maintain product listings on our e-commerce platform, ensuring accurate descriptions and pricing.
  • Data Entry: Maintain accurate records of sales, inventory, and customer interactions in our database.
  • Reporting: Generate regular reports on sales performance, inventory levels, and customer feedback to support decision-making.
Requirements:
  • Excellent Communication Skills: Strong communication skills with a customer-centric approach.
  • Inventory Management Expertise: Experience in monitoring and managing inventory levels, ensuring accurate stock counts, and coordinating timely product restocking.
  • Order Fulfillment Proficiency: Proven ability to oversee the entire order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
  • E-commerce Platform Knowledge: Strong understanding of e-commerce platforms, particularly in creating, editing, and maintaining accurate product listings.
  • Data Management Skills: Proficiency in maintaining accurate records of sales, inventory, and customer interactions in databases.
  • Analytical and Reporting Abilities: Capability to generate and interpret reports on sales performance, inventory levels, and customer feedback to support decision-making.
  • Attention to Detail: Meticulous approach to work, especially in managing inventory, processing orders, and maintaining accurate product information.
  • Technical Aptitude: Familiarity with CRM systems, Microsoft Excel, and other relevant software. Quick learner of new tools and technologies.

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