Technical Support Training

2 days ago


Iloilo City, Western Visayas, Philippines beBeeTechnical Full time ₱15,000 - ₱18,000
Technical Support Trainee Opportunity

Gain hands-on experience in providing technical assistance to clients as a Technical Support Trainee. This role is perfect for college students passionate about technology and customer service.

  • Learn to diagnose and resolve technical issues reported by clients through various channels.
  • Collaborate with senior support staff to troubleshoot complex software and hardware problems.
  • Assist clients in navigating our products, providing clear instructions and guidance.
  • Document and maintain detailed records of customer interactions, technical issues, and resolutions.
  • Participate in training sessions to enhance technical skills and product knowledge.

Requirements:

  • Currently enrolled in a college or university pursuing a degree in Computer Science, Information Technology, or a related field.
  • A strong interest in technology and a desire to learn about software and hardware troubleshooting.
  • Effective communication skills, both written and verbal.
  • Ability to work collaboratively in a team-oriented environment.
Benefits
  • Practical experience in technical support within a professional setting.
  • Mentorship from experienced technical support professionals.
  • Flexible work hours to accommodate your college schedule.
  • Exposure to a wide range of technical issues, challenges, and in-demand tech tools.

This opportunity provides a unique chance to apply classroom knowledge in a real-world setting and develop essential skills for a future career in technical support.



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