Client Success Solutions Specialist

3 days ago


Taguig, National Capital Region, Philippines Avature Full time

This Client Success Solutions Specialist role at IBM offers a unique opportunity to focus on delivering exceptional client experiences and driving business growth through effective solution implementation and adoption. As a trusted specialist, you will help clients navigate the complexities of their technology landscapes and develop strategies to leverage IBM's cutting-edge solutions.

We are seeking an individual with a strong technical background, excellent communication skills, and a passion for building relationships. The ideal candidate will be able to effectively communicate technical concepts to non-technical stakeholders and develop tailored solutions that meet the unique needs of our clients.

Your Key Responsibilities
  • Implementing and delivering client-focused solutions that drive business growth and innovation
  • Collaborating with our sales teams to identify and pursue new business opportunities
  • Benchmarking client success and developing strategies to improve adoption and retention of IBM products

In this role, you will also have the opportunity to work closely with cross-functional teams to develop and execute go-to-market strategies, drive sales growth, and enhance client satisfaction.

Required Skills and Qualifications
  • A strong technical background, with experience working with one or more areas such as Cloud, Data and AI, Automation, Integration, or Security
  • Effective communication and relationship-building skills, with a natural inclination towards self-motivation and initiative
  • Proven ability to analyze complex problems and develop innovative solutions that drive business growth and improvement
About Business Unit

IBM has a global presence, operating in over 175 countries with a diverse geographic distribution of revenue. Our Global Markets organization is a strategic sales business unit that manages IBM's global footprint, working closely with dedicated country-based operating units to serve clients locally.



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