
Healthcare Ambassador
2 weeks ago
At the forefront of revolutionizing healthcare, we're seeking a talented individual to join our team as a Customer Service Associate.
Job Overview- Deliver exceptional customer service by addressing inquiries, complaints, and feedback across multiple channels, fostering a culture of trust and respect.
- Actively listen to customers' concerns, providing tailored solutions or guidance to efficiently resolve their issues.
- Collaborate with cross-functional teams to address customer concerns, enhancing the overall customer experience.
About This Role
- Provide comprehensive information regarding products, services, treatments, and medicines, ensuring seamless communication.
- Document customer feedback and maintain accurate records using appropriate tools and systems.
- Collaborate with doctors to resolve technical or customer-related issues during consultations.
Requirements
- Proficiency in written and spoken English.
- Exceptional problem-solving skills.
- Strong customer service orientation.
- Attention to detail and accuracy.
Your Journey With Us
We're a dynamic start-up that's changing the face of healthcare, offering a platform for growth and development. Join us and be part of a talented team from diverse backgrounds.
Why Choose Us?
- We're one of the fastest-growing healthcare companies in Asia, driven by innovation and dedication.
- You'll have opportunities to work on diverse projects, expand your skill set, and make a meaningful impact.
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