Real-Time Performance Manager

About the JobThis is an exciting opportunity to join our team as a Real-Time Analyst at HGS Offshore Staffing Solutions (HGS OSS). As a key member of our operations team, you will play a critical role in ensuring the success of our contact centre.Key Responsibilities:Analyse and report real-time and historical performance trends to the Leadership...

HGS Offshore Staffing Solutions (HGS OSS)Comprehensive Benefits PackageOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionThe Real-Time Analyst plays a pivotal role in monitoring and managing real-time contact centre performance, ensuring optimal staffing levels and service level adherence. This involves collaborating with key stakeholders to...

1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Hexaware TechnologiesManager - Talent AcquisitionJob Overview:We are seeking a highly skilled and detail-oriented Real Time Analyst to join our dynamic team. The successful candidate will be responsible for balancing...

The Real-Time Analyst (RTA) is responsible for monitoring and managing real-time contact centre performance, ensuring optimal staffing levels, and improving service level adherence. The RTA collaborates with Operations (TL, STLs, CCMs, SDMs), WFM Planner, and other stakeholders to drive efficiency, reduce wait times, and enhance customer experience across...

HGS Offshore Staffing Solutions (HGS OSS)NegotiableOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionRole PurposeThe Real-Time Analyst (RTA) is responsible for monitoring and managing real-time contact centre performance, ensuring optimal staffing levels, and improving service level adherence. The RTA collaborates with Operations (TL,...

Job DescriptionGratitude Philippines seeks a skilled Real Time Workforce Manager to join our team. This role is responsible for managing call volume, real-time monitoring of intraday schedules, and assisting operations in maintaining service levels.Main Responsibilities:Monitor and manage call volume to ensure optimal service delivery.Conduct real-time...

Main Responsibilities:Manage the call volume, real time monitoring of intraday, and program break schedules.Assist operations to maintain service level and create valuable report to do forecastingGenerate ideas for process and service improvement planning.Use trends and reports to forecast requirements on a timely mannerResponsible to call out members not...

Main Responsibilities:Manage the call volume, real time monitoring of intraday, and program break schedules.Assist operations to maintain service level and create valuable report to do forecastingGenerate ideas for process and service improvement planning.Use trends and reports to forecast requirements on a timely mannerResponsible to call out members not...

Sutherland Global Overview:We are a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.About This Role:This position involves leading teams to achieve key goals, ensuring compliance with contractual...

Job OverviewXurpas Enterprise, Inc is looking for a highly skilled Real-Time Data Pipelines Specialist to lead the effort in designing, building and configuring applications as the primary point of contact. The ideal candidate will possess a strong educational background in computer science, software engineering or a related field with at least 4 years of...

We're looking for a Real Estate Portfolio Manager to join our team, responsible for overseeing our global office spaces and ensuring they meet our high standards.The ideal candidate will have experience in real estate management, workplace services, or facility management, with a strong understanding of space planning, facilities operations, and vendor...

WHR Global Consulting is seeking a highly skilled Real Estate Officer for Industrial Properties to join our team. As a key member of our Leadership Team, you will play a crucial role in achieving the company's goals and delivering exceptional results.Salary: Our Real Estate Officer for Industrial Properties will receive a guaranteed up to 14 months' pay,...

HGS Offshore Staffing Solutions (HGS OSS)Negotiable Compensation PackageOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeKey ResponsibilitiesThe Real-Time Analyst is responsible for monitoring and managing real-time contact centre performance, ensuring optimal staffing levels and service level adherence. This involves collaborating with key stakeholders to...

ARTHALAND Taguig, National Capital Region, PhilippinesARTHALAND is the leading green developer in the Philippines, recognized for its commitment to sustainability, excellence in design and quality, and innovation. As a publicly-listed company on the Philippine Stock Exchange, ARTHALAND has gained local and global recognition for its projects. Our mission is...

Real Estate and Workplace Safety ManagerManager LevelPeople & CultureReal Estate and Workplace Safety Manager (BGC)Are you passionate about creating inspiring and efficient work environments that drive productivity and employee satisfaction? Do you have experience managing real estate portfolios and workplace services in a dynamic, fast-paced environment? If...

We are seeking an experienced Senior Real Estate Sales Manager to join our team at ARTHALAND.About ARTHALANDAs a publicly-listed company on the Philippine Stock Exchange, ARTHALAND has gained local and global recognition for its projects, with a commitment to sustainability, excellence in design and quality, and innovation.Job DescriptionThe Senior Real...

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Lead RealtyCOO of The Lead Realty Licensed Real Estate Broker #34414 Started 2010 in Real Estate IndustryCompany DescriptionThe Lead Realty is a multi-awarded real estate consultancy firm that offers thorough,...

Megaworld Corporation, a pioneer in luxury real estate, is seeking an experienced Sales and Marketing Director to join its prestigious project team. As a key member of our dynamic team, you will be responsible for overseeing and managing a residential property portfolio, developing strategies to boost sales, and staying updated on market trends.The ideal...

At Panoptik Global, we are seeking a highly skilled SAP Real Estate Management professional to join our team. As a key member of our organization, you will be responsible for configuring, implementing, and maintaining the SAP RE-FX module.Gathering and analyzing business requirements specific to real estate management is a crucial aspect of this role. You...

As a Project Manager with Exceledon Consulting, Inc., you will be part of a dynamic team dedicated to delivering high-quality real estate solutions.About the PositionLocated in Muntinlupa, this full-time on-site role involves managing daily tasks such as expediting, project management, inspection, and logistics coordination.To excel in this position, you...