Customer Support Representative

6 hours ago

Lipa City, Calabarzon, Philippines beBeeSupport Full time $10,800

Customer Support Representative

This is a customer-facing role that requires strong verbal communication skills, adaptability, and the ability to handle multiple tasks in a fast-paced environment.

We are seeking a candidate who can thrive under pressure, work independently, communicate effectively with a team, and provide timely and effective solutions to customer complaints and concerns.

  • Key Responsibilities:
    • Handle customer inquiries through various channels, including phone, chat, and email.
    • Provide timely and effective solutions to customer complaints and concerns.
    • Work collaboratively with colleagues to resolve complex issues and improve customer satisfaction.
Requirements
  • Minimum 3 years of experience as a customer support representative with a solid background in handling calls, emails, and chat.
  • Strong verbal communication skills in English with a clear accent.
  • Flexible and able to handle multiple tasks across various customer support channels.
  • Ability to thrive in a fast-paced environment, managing stress and challenges effectively.
  • Strong team player with the ability to collaborate and communicate openly with colleagues.
  • Independent and self-motivated, able to work remotely with minimal supervision.
Benefits
  • Growing and dynamic team environment
  • Ongoing training and development opportunities
  • Opportunities for career advancement and professional growth

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