
Customer Support Professional
1 day ago
Job Title: Support Representative
Customer Service Representative (Remote)We are seeking a skilled customer service representative to handle inbound calls, emails, and chats.
Responsibilities include:
- Providing exceptional customer service via phone, email, and chat.
- Boosting website sales conversion by assisting visitors and resolving inquiries.
- Managing post-order issues such as order status, shipping information, and complaints.
- Collaborating with the team to achieve individual and team goals.
Requirements:
- At least two years of customer service experience in e-commerce or retail.
- Excellent communication and interpersonal skills.
- Proficiency with CRM software, especially Shopify.
- Strong multitasking and time management skills.
- Experience in social media management is a plus.
- Advanced critical thinking skills.
Benefits:
- Starting pay $4-$5.50/hour based on support type.
- Fully remote work environment.
- Weekly pay, paid breaks, and training.
- Paid time off and HMO coverage up to $50/month.
- Career growth opportunities and performance reviews.
What We Offer:
- A stable and flexible work environment.
- A supportive team culture.
- Ongoing training and professional development.
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