
Law Firm Client Support Specialist
3 days ago
As a remote Customer Support Executive, you will provide high-quality support to law firm clients during off-hours.
This position involves responding to inbound tickets and live chat inquiries, troubleshooting basic platform issues, and escalating complex issues internally.
The successful candidate will play a key role in creating a human-centered support experience as the company continues to grow.
- Key Responsibilities:
- Respond to inbound Zendesk tickets and live chat inquiries from law firm clients during off-hours (U.S. and Asia coverage)
- Troubleshoot basic platform issues or user confusion, including document upload errors and account access
- Reference and interpret internal guidelines to deliver accurate and helpful support
- Escalate complex issues internally and follow through until resolved
Requirements:
- Neutral accent and exceptional written English
- Prior experience in customer support (minimum 2 years), ideally covering graveyard/off-hours
- Tech-savvy with the ability to learn new platforms quickly and provide calm, precise responses
- Strong attention to detail and comfort following established procedures
-
Client Experience Specialist
3 days ago
Pasay, National Capital Region, Philippines beBeeExperience Full time $45,000 - $60,000Client Experience SpecialistWe're revolutionizing the way we serve our clients. Our team has quickly grown to become one of the largest in Texas, blending strategy with technology for remarkable results.About the RoleAs a Client Experience Specialist, you'll be at the forefront of our client experience. You'll handle 50-100 inbound calls a day, serving as...
-
Client Support Specialist
2 weeks ago
Pasay, National Capital Region, Philippines beBeeSupport Full time $40,000 - $80,000Job SummaryWe are seeking a highly skilled Client Support Specialist to join our team. In this role, you will be responsible for delivering exceptional client service and support through various channels.
-
Senior Immigration Law Specialist
3 days ago
Pasay, National Capital Region, Philippines beBeeParalegal Full time $90,000 - $120,000Immerse Yourself in Immigration LawWe are seeking a dedicated Paralegal to join our team. As a key player in ensuring smooth case management and exceptional client service, you will work closely with attorneys and paralegals to handle clerical, organizational, and project-related tasks.Your responsibilities will include:Document ManagementCreate and maintain...
-
Legal Client Onboarding Specialist
3 days ago
Pasay, National Capital Region, Philippines beBeeClient Full time ₱8,320 - ₱124,800Job DescriptionThis role is ideal for someone who thrives in a client-facing environment and possesses exceptional interpersonal and communication skills.The Client Onboarding Specialist will serve as the initial point of contact for prospective clients, overseeing the onboarding process from initial inquiry to case assignment.Responsibilities include...
-
Expert Healthcare Documents Specialist
3 days ago
Pasay, National Capital Region, Philippines beBeeMedical Full time ₱2,500,000 - ₱3,500,000Healthcare Records ExpertiseThe Medical Document Retrieval Specialist plays a pivotal role in the healthcare medical records retrieval process, ensuring all requests are complete, accurate, and prepared for downstream processing. This position requires extreme accuracy to prevent errors that can cause months-long delays in retrieval.Key...
-
Client Service Representative
3 days ago
Pasay, National Capital Region, Philippines beBeeCompassionate Full time $10,000 - $12,000Job DescriptionThe Reception and Intake Specialist will act as the first point of contact for clients, prospects, and others in the community. This role is critical to the firm's operations and requires a high level of motivation, proactivity, and accountability.The ideal candidate will have experience in the BPO industry, particularly in night shifts. They...
-
Pioneering Client Experience Specialist
3 days ago
Pasay, National Capital Region, Philippines beBeeCriminalDefense Full time $45,000 - $60,000Job OverviewPioneering Client Experience in Criminal DefenseAt our firm, we're redefining the boundaries of criminal defense by combining bold legal strategy with cutting-edge technology. Founded in Texas, we've rapidly expanded into one of the largest and most in-demand firms in the state, delivering exceptional results for our clients. With new offices...
-
Healthcare Records Processor
3 days ago
Pasay, National Capital Region, Philippines beBeeIntake Full time ₱4,500,000 - ₱6,500,000Job Title:Medical Record CoordinatorAbout the Role:The Legal Intake Specialist plays a pivotal role as the first step in the healthcare medical records retrieval process. This position ensures that every request is accurate, complete, and optimized for downstream success. The precision and quality of the intake process directly influence the speed and...
-
Case Management Specialist
3 days ago
Pasay, National Capital Region, Philippines beBeeManager Full time ₱800,000 - ₱1,500,000Job OverviewWe are seeking a highly skilled Case Manager to join our team. As the primary point of contact for clients and their law firms, you will be responsible for managing incoming applications, reviewing legal documentation, communicating with attorneys, and guiding clients through each step of the funding process.Key Responsibilities:Oversee a...
-
Real Estate Client Support Professional
3 days ago
Pasay, National Capital Region, Philippines beBeeAdministrative Full time $60,000 - $75,000Job OverviewThis remote role supports real estate teams in delivering exceptional service to clients, with the stability of long-term placement and the flexibility of working from home.As a Real Estate Administrative Support Specialist, you will help manage administrative tasks and client support for real estate transactions, collaborate with the Transaction...