Logistics Delivery Specialist

17 hours ago

Las Piñas, National Capital Region, Philippines beBeeLogistics Full time A$18,000 - A$24,000
Customer Service and Logistics Coordinator Position

We are seeking a highly organized, proactive, and detail-oriented individual to assist with the day-to-day management of furniture deliveries. This role involves working closely with customers and logistics partners to coordinate deliveries efficiently while maintaining a strong focus on providing outstanding customer service.

  • Sending order confirmation and thank-you emails to customers outlining delivery or pick-up expectations
  • Liaising with customers to provide clear, timely updates on furniture delivery timeframes
  • Coordinating and creating a weekly logistics spreadsheet for interstate deliveries
  • Working closely with warehouse and logistics partners to ensure efficient and accurate dispatch of orders
  • Assisting with pre-orders by tracking expected arrival times and scheduling deliveries accordingly
  • Tracking, monitoring, and following up on deliveries to ensure timely completion
  • Maintaining accurate records of delivery schedules and customer interactions
  • Providing administrative support related to logistics and customer service
Key Responsibilities:

This position requires excellent written and verbal communication skills, as well as experience with Shopify or similar e-commerce platforms. The ideal candidate will be highly organized, able to multitask, and possess problem-solving skills. They should also have a customer-first mindset and be comfortable using spreadsheets for delivery coordination.

The selected candidate will work independently as an independent contractor, engaging directly with clients. Successful candidates will be required to be available for meetings and collaboration during core business hours and disclose any existing ongoing roles or client work. They will also be expected to reflect this engagement on their LinkedIn profile, clearly marked as 'Independent Contractor'.

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