Operational Efficiency Expert

23 hours ago

Pasig, National Capital Region, Philippines beBeeSpecialist Full time ₱400,000 - ₱800,000
Job Title

We are seeking a highly organized and detail-oriented individual to fill the role of Member Experience Specialist. This position will play a critical role in enhancing operational efficiency and expanding access to transformative therapies.

The Member Experience Specialist will provide administrative support to our member experience & clinical teams, manage patient communications, and ensure efficient workflow within the clinic.

  • Patient Coordination: Schedule and confirm virtual appointments, manage patient records, and coordinate follow-up communications.
  • Administrative Support: Assist with daily administrative tasks including call & email management and data entry.
  • Customer Service: Provide excellent customer service to patients via phone, email, and chat, addressing inquiries and resolving issues promptly
  • Medical Records Management: Maintain and update patient records in compliance with HIPAA regulations, ensuring confidentiality and accuracy.
  • Team Collaboration: Coordinate with our providers, technical support, and other team members to ensure seamless patient care.
  • Technical Support: Assist patients and staff with basic troubleshooting of telehealth platforms and other software.
Requirements
  • Education: High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Experience: Minimum of 2 years of administrative experience, preferably in a healthcare setting.
  • Technical Skills: Proficiency in Google Office Suite, telehealth platforms, and electronic health record (EHR) systems.
  • Communication: Excellent verbal and written communication skills.
  • Organization: Strong organizational and multitasking abilities, with keen attention to detail.
  • Customer Service: Demonstrated customer service experience with a patient-centered approach.
  • Confidentiality: Understanding of HIPAA and patient privacy regulations.
  • Adaptability: Ability to work independently in a remote setting and adapt to changing priorities.

  • Operational Efficiency Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeFinancial Full time ₱900,000 - ₱1,200,000

    Job OverviewThis role is designed to support the operational efficiency of our engagement teams and clients, providing expert advice on accounting, financial reporting, and strategic business issues.As part of the Operations team, you will help ensure a complete and relevant exchange of information among our consultants, engagement teams and clients, provide...

  • Operational Efficiency Expert

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeOperations Full time ₱250,000 - ₱500,000

    Woolworths Market Plus (WMP) is a new platform for businesses to sell and manage products across the Woolworths Group Marketplaces. It brings together a trusted ecosystem comprising three core banners: MyDeal, Everyday Market and BIG W Market.We are looking for a dedicated individual with strong communication skills to join our team as an Operations...

  • Process Efficiency Specialist

    1 week ago

    Pasig, National Capital Region, Philippines beBeeEfficiency Full time ₱900,000 - ₱1,200,000

    Process Efficiency ExpertJoin a dynamic team to drive process excellence and deliver exceptional customer experiences.As a Process Efficiency Expert, you will play a key role in designing, developing, and continuously improving processes that drive business growth and profitability.Key Responsibilities:Develop and implement process improvements to increase...

  • Director of Operational Efficiency

    7 days ago

    Pasig, National Capital Region, Philippines beBeeProcessImprovement Full time ₱2,000,000 - ₱2,500,000

    Job OverviewThe position of Senior Manager of Process Excellence involves leading the development and implementation of process improvement initiatives. This role requires a hands-on leader who can drive continuous improvement across the organization.Main Responsibilities:Lead process enhancement projects from conception through to completion using various...

  • Efficient Billing Specialist

    1 day ago

    Pasig, National Capital Region, Philippines beBeeBilling Full time ₱3,500,000 - ₱5,500,000

    Billing Operations LeadWe are seeking an experienced Billing Operations Lead to oversee the timely and accurate issuance of invoices, drive process enhancements, and develop an efficient billing service.Key Responsibilities:Ensure accurate and timely invoice issuance, driving best practices for quality and efficiency.Collaborate with the business to identify...

  • Senior Executive for Operational Efficiency

    1 day ago

    Pasig, National Capital Region, Philippines beBeeLeadership Full time $120,000 - $140,000

    Operations Excellence ManagerWe're seeking an experienced leader to oversee and scale our remote operations team. This senior role requires someone with strong finance and bookkeeping skills, who can build efficient systems, manage diverse operational functions, and lead both internal teams and external consultants.Key Responsibilities:Directly manage a team...

  • Transformative Operational Efficiency Specialist

    1 day ago

    Pasig, National Capital Region, Philippines beBeeAutomation Full time $90,000 - $120,000

    Job OverviewThis role focuses on transforming operational efficiency through process redesign and automation.You will identify opportunities for innovative solutions, drive process improvements, and collaborate with cross-functional teams to achieve breakthrough results.About the Service Experience TeamWe're a collaborative team of professionals working...

  • Operations Efficiency Specialist

    1 week ago

    Pasig, National Capital Region, Philippines beBeeProcessImprovement Full time ₱800,000 - ₱1,200,000

    Job DescriptionThe Process Improvement Officer is a strategic role responsible for evaluating and developing systems to operationalize business requirements using data-driven insights. This involves working closely with various stakeholders to design, implement, and optimize processes that drive efficiency without compromising speed and quality.Key...

  • System Efficiency Manager

    2 days ago

    Pasig, National Capital Region, Philippines beBeeOptimization Full time ₱3,500,000 - ₱6,300,000

    Process Optimization SpecialistThe role of Process Optimization Specialist revolves around providing strategic leadership to ensure the efficiency and effectiveness of business operations.

  • Asian Operations Specialist

    1 week ago

    Pasig, National Capital Region, Philippines beBeeOpportunity Full time ₱800,000 - ₱1,200,000

    Thai Subject Matter Expert Job Details:A highly skilled professional is sought after to fill the role of a Thai Subject Matter Expert. The ideal candidate will possess exceptional expertise in their field and be able to communicate effectively with colleagues and clients.The successful applicant will have a strong background in operations, workflow...