Executive Customer Advocate

22 hours ago

Davao City, Davao, Philippines beBeeCustomerSuccess Full time $61,250 - $130,000

Job Overview

Serving as the primary point of contact for valued customers, this role involves championing customer needs, sharing deep product knowledge, and providing innovative solutions.

We are seeking a seasoned professional with experience in developing strong customer relationships and driving adoption across multiple product technology stacks. This individual will be responsible for managing adoption campaigns, ensuring customer satisfaction, mitigating churn risk, and maintaining revenue growth.

This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a proven track record of driving business growth through customer success.

About the Job

  • Experience in enterprise-level customer success
  • Proven track record of success with exceeding customer satisfaction and adoption goals
  • Strong analytical, problem-solving, and dot-connecting skills
  • Ability to develop quick, accurate situational awareness
  • Enterprise-ready, solution-oriented mindset
  • Excellent communication and presentation skills
  • Ability to lead, manage, or influence internal resources and customer resources

Our team is committed to hiring and retaining great people because we know they power our success. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We provide reasonable accommodations for individuals with disabilities during our application and interview process.

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