Commercial Operations Leader

16 hours ago

Batangas, Calabarzon, Philippines beBeeCommercial Full time $118,056 - $132,571
Job Description

We are seeking a skilled Global App Commercial Desk Manager to lead our revenue operations organization. As a key member of our team, you will be responsible for overseeing the day-to-day activities and performance of a team of App Commercial Desk Specialists across 3 timezones.

Your primary objective will be to ensure that the team is achieving and exceeding internal KPIs, while also serving as the point of contact supporting Enterprise Advocates, Loyalty Advocates, and Marketplace Partners with app questions during the sales cycle.

You will work closely with other teams, including Enterprise Deal Management, Marketplace Operations, Ecosystems, and others, to support the sales cycle. Additionally, you will partner with content managers and business process analysts to create and maintain process documentation for the App Commercial Desk.

Key Responsibilities:
  • Lead a team of App Commercial Desk Specialists across 3 timezones
  • Oversee day-to-day team activity and performance
  • Ensure team is achieving and exceeding internal KPIs
  • Serve as point of contact for Enterprise Advocates, Loyalty Advocates, and Marketplace Partners
  • Work cross-functionally with other teams to support sales cycle
  • Partner with content managers and business process analysts
Requirements:
  • Minimum 3 years relevant experience in a Supervisory/Management role
  • BS/BA in Business, Finance/Accounting, Economics, or a related discipline
  • Highly proficient with Excel, including creating ad hoc formulas
  • Working knowledge of sales service desk tools
  • Quoting/billing/vendor management background in a B2B or B2C setting
  • Strong interpersonal skills and ability to work/influence across organizational boundaries
  • Excellent oral and written communication, interpersonal and analytical skills
Benefits:
  • Opportunity to work on a high-growth team
  • Competitive salary and benefits package
  • Professional development opportunities
  • Flexible working arrangements
About Us:

We are a fast-growing software company dedicated to helping our customers succeed in the digital economy. We value teamwork, innovation, and customer satisfaction above all else.

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