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Customer Engagement Officer

2 weeks ago

Manila, National Capital Region, Philippines Security Bank Corporation Full time

About the Job

We are seeking a highly skilled Product Officer to join our team at Security Bank Corporation. As a key member, you will be responsible for driving sales growth through effective branch engagements, client call support, and after-sales services.

Main Responsibilities

  1. Engage with Branches: Develop and implement strategies to enhance branch performance and increase sales revenue.
  2. Client Support: Provide exceptional client service through virtual or on-site calls to promote products and campaigns.
  3. Support Team: Work closely with the Propositions Team to ensure successful campaign implementation and resolution of customer inquiries.
  4. Sales Performance: Meet and exceed sales targets by delivering excellent service to customers and branches.

Qualifications

  • Bachelor's degree in business management or a related field.
  • At least 2 years of experience in banking or fintech, with expertise in branch engagement and virtual presentation support.
  • Excellent communication, writing, and presentation skills.