Chat Support Specialist

5 days ago

Manila, National Capital Region, Philippines beBeeTechnical Full time ₱705,600 - ₱1,218,400
Job Opportunity

We are seeking a highly skilled and motivated individual to fill a Tech Support via Chat position.

This role involves providing exceptional customer service and technical assistance to clients via chat. The ideal candidate will possess excellent English communication skills, be open to continuous learning, and have a strong problem-solving attitude.

The successful candidate will be responsible for analyzing complex issues, identifying solutions, and communicating them effectively to clients. They will also collaborate with colleagues to resolve client concerns and improve overall customer satisfaction.

Key Responsibilities:

  • Provide top-notch customer service via chat, ensuring prompt and accurate responses to client inquiries.
  • Analyze complex issues, identify solutions, and communicate them effectively to clients.
  • Collaborate with colleagues to resolve client concerns and improve overall customer satisfaction.
Requirements:
  • Excellent English communication skills.
  • A strong problem-solving attitude and ability to think critically.
  • Previous experience in a similar role is an asset but not necessary.

What We Offer:

This role offers a chance to grow professionally and personally, with opportunities for advancement and development within the company. If you are a motivated and detail-oriented individual who excels in a fast-paced environment, we encourage you to apply.

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