Logistics Support Specialist

6 days ago


Manila, National Capital Region, Philippines QIAGEN Manila Full time

Overview

We are seeking a dedicated Customer Service Agent to join our team at QIAGEN Manila. As a Customer Service Agent, you will be responsible for providing exceptional customer support, resolving issues, and maintaining high levels of customer satisfaction.

Main Responsibilities:

  • Process Sales Orders: You will handle sales orders from customer Purchase Orders submitted via various channels, ensuring accuracy and efficiency in SAP software.
  • Invoice Management: You will generate invoices based on product list prices and customer-specific pricing from sales-generated quotes in our CRM software.
  • Customer Support: You will provide exceptional phone and email support to customers, sales teams, and internal teams regarding order status, shipping dates, account information, and billing inquiries.
  • Complaint Logging: You will accurately log all order and logistics complaints from customers.
  • Inventory Monitoring: You will collaborate with the Supply Chain Team to monitor stock levels and inventory status.
  • Customer Enquiries: You will coordinate with sales representatives to address customer enquiries and maintain high levels of customer satisfaction.
  • KPI Maintenance: You will actively maintain phone and case processing service levels as set by team KPIs.
  • Order Management: You will address open orders daily and liaise with Distribution, Supply Chain, and Accounts Receivable teams to release orders.

Requirements:

  • Qualifications: Bachelor's Degree holder in any relevant field.
  • Experience: 1 to 2 years of relevant professional experience required, with a minimum of 1 year in logistics, supply chain, or customer care functions.
  • Skills: Familiarity with standard office software (SAP/CRM/SFDC experience is a plus).
  • Personal Qualities: Ability to work effectively in a team environment, excellent verbal and written communication skills.


  • Manila, National Capital Region, Philippines K-More Philippines Inc. Full time

    Job Description:The Administrative Support Specialist - Logistics role is responsible for providing administrative support to the sales and logistics team at K-More Philippines Inc. This includes handling sales documentation, coordinating shipments, monitoring inventory, and performing administrative tasks.Key Responsibilities:Administrative Support: Provide...


  • Manila, National Capital Region, Philippines PORT NET LOGISTICS INC. Full time

    ResponsibilitiesMain Responsibilities:We are looking for a skilled Freight Forwarding Operations Coordinator to join our team. The successful candidate will be responsible for:Providing Exceptional Customer Service: Handling customer inquiries, resolving issues, and developing strong relationships with customers.Logistics Coordination: Coordinating with...


  • Manila, National Capital Region, Philippines TUV Rheinland Philippines Inc. Full time

    About the RoleThe Supply, Logistics and Support Specialist will be responsible for preparing replacement dosimeters, creating badge delivery forms, and receiving newly delivered OSL accessories.This role requires attention to detail, technical skills, and strong communication abilities.


  • Manila, National Capital Region, Philippines PORT NET LOGISTICS INC. Full time

    About PORT NET LOGISTICS INC.Our Company Culture:At PORT NET LOGISTICS INC., we prioritize building long-lasting relationships with our customers, employees, and partners. We strive to provide exceptional service, exceeding expectations and driving growth through innovation and collaboration.Why Join Our Team?Opportunities for Growth: With a strong focus on...


  • Manila, National Capital Region, Philippines Kobelco Compressors & Machinery Phils. Corp. Full time

    Position OverviewThe Logistics Support Officer will provide critical support to the logistics team at Kobelco Compressors & Machinery Phils. Corp., ensuring seamless operations and customer satisfaction.Main ResponsibilitiesLogistics Coordination: Assist in coordinating logistics activities, including planning and executing shipments, tracking inventory, and...


  • Manila, National Capital Region, Philippines Oceanic Catering Full time

    Job DescriptionAt Oceanic Catering, we are seeking a highly skilled Logistics Operations Specialist to join our team. This role is responsible for arranging crew logistics support, including flights, hotel accommodations, immigration requirements, and other transportation needs for on-signing and off-signing seafarers.The successful candidate will have...


  • Manila, National Capital Region, Philippines Pearson - UK Full time

    Pearson School Qualifications' Assessment division is seeking a highly organized individual to fill the role of Delivery Logistics Specialist. This position is crucial in ensuring the efficient delivery of services to learners and schools.The ideal candidate will be responsible for coordinating logistics, building exam schedules, and maintaining clear...


  • Manila, National Capital Region, Philippines Peter Paul Philippine Corporation Full time

    **Logistics and Compliance Specialist:We are seeking a Logistics and Compliance Specialist to join our team at Peter Paul Philippine Corporation.The ideal candidate will have previous experience in logistics, customs processes, and possess a strong understanding of international shipping, customs regulations, and import documentation.The role involves...


  • Manila, National Capital Region, Philippines Shopee Full time

    Job OverviewWe are seeking a highly motivated and organized Logistics Operations Specialist to join our team. As a Logistics Operations Specialist, you will be responsible for assisting in the day-to-day hub operation, including parcel inbounding, sorting, rider dispatch, receiving of in-transit parcels, and inventory control.About YouTo succeed in this...


  • Manila, National Capital Region, Philippines Oceanic Catering Full time

    Maritime Logistics Support ProfessionalOceanic Catering is seeking a highly skilled Maritime Logistics Support Professional to join our team. In this role, you will be responsible for providing logistical support to seafarers, including arranging flights, hotel accommodations, and immigration requirements.The successful candidate will have excellent...


  • Manila, National Capital Region, Philippines Shopee Full time

    Role OverviewThe Logistics Hub Specialist will play a crucial role in ensuring the smooth operation of our hub. This involves assisting in various tasks, including parcel inbounding, sorting, and rider dispatch.Main ResponsibilitiesCollaborate with the team to achieve daily operational goals.Participate in team meetings and contribute to discussions.Review...


  • Manila, National Capital Region, Philippines Virginia Food, Inc (VFI) Full time

    Job Description:Virginia Food, Inc (VFI) is seeking a highly skilled Logistics Operations Specialist to join our team. As a Logistics Operations Specialist, you will be responsible for building harmonious relationships with customers by providing them excellent Logistics Operations and Distribution Services.Key Responsibilities:To spearhead the 3PL sourcing...


  • Manila, National Capital Region, Philippines Offshore Business Processing Inc. Full time

    Job SummaryOffshore Business Processing Inc. is seeking a Logistics Support Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service and ensuring seamless logistics operations.ResponsibilitiesCoordinate the movement of goods across bordersUpdate clients on shipment status and documents requiredDocument...


  • Manila, National Capital Region, Philippines Shopee Full time

    At Shopee, we are looking for a skilled Logistics Operations Specialist to join our team. This role will involve assisting in the day-to-day operations of our hub, including parcel inbounding, sorting, rider dispatch, and inventory management.Key responsibilities include:Monitoring hub performance to ensure high productivity and efficient achievement of Hub...


  • Manila, National Capital Region, Philippines Shopee Full time

    Job OverviewWe are seeking a skilled Logistics Operations Specialist to join our team at Shopee. As a key member of our operations team, you will be responsible for assisting in the day-to-day hub operations, including parcel inbounding, sorting, rider dispatch, and inventory management.You will play a crucial role in monitoring hub performance, ensuring...


  • Manila, National Capital Region, Philippines Shopee Full time

    ShopeeNegotiableAbout the RoleWe are seeking a highly motivated and experienced professional to join our team as a Logistics Operations Specialist.The ideal candidate will have a strong background in logistics, with experience in managing day-to-day hub operations, including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and...


  • Manila, National Capital Region, Philippines Shopee Full time

    Job SummaryWe are seeking a skilled Logistics Operations Specialist to join our team at Shopee. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hub.Your primary focus will be on assisting in the management of last mile and first mile activities, including parcel inbounding, sorting, rider...

  • FMCG Logistics Specialist

    11 minutes ago


    Manila, National Capital Region, Philippines Monroe Consulting Group Full time

    Company OverviewAt Monroe Consulting Group, we are committed to delivering exceptional recruitment services to our clients. As a leading executive search firm in the Philippines, we specialize in placing top talent in key positions across various industries.About the JobWe are currently seeking a highly skilled FMCG Logistics Specialist to join our team. As...


  • Manila, National Capital Region, Philippines Shopee Full time

    Operations and Logistics Specialist - Job DescriptionAbout the CompanyShopee is one of the leading e-commerce platforms in the region, and we are looking for an experienced Operations and Logistics Specialist to join our team. The successful candidate will have a proven track record of delivering high-quality results in a fast-paced environment.Key...


  • Manila, National Capital Region, Philippines Huawei Full time

    Key ResponsibilitiesThe successful candidate for this Logistics Specialist role will be responsible for the following:Monitoring and managing the warehouse inventory levels.Coordinating with suppliers and customers to ensure timely deliveries.Developing and implementing process improvements to increase efficiency.Analyzing data to identify trends and areas...