Logistics Operations Specialist

6 days ago


Manila, National Capital Region, Philippines Shopee Full time

Shopee

Negotiable

About the Role

We are seeking a highly motivated and experienced professional to join our team as a Logistics Operations Specialist.

The ideal candidate will have a strong background in logistics, with experience in managing day-to-day hub operations, including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.

The successful candidate will also be responsible for monitoring hub performance, ensuring high productivity and efficient achievement of Hub KPIs, creating and validating Hub reports, and assisting the Customer Support team with call-outs to resolve customer escalations.

In addition, the role involves implementing process improvement initiatives and projects to enhance hub productivity, handling payment transactions, and coordinating with agency coordinators to oversee agency teams.

Key Responsibilities:

  • Assist in day-to-day hub operations (both first and last mile activities)
  • Monitor and improve hub performance
  • Create and validate Hub reports
  • Assist the Customer Support team with call-outs
  • Implement process improvement initiatives
  • Handle payment transactions
Requirements

To be successful in this role, you will need:

  • Bachelor's Degree Holder
  • At least 3 years related experience in Logistics, Warehouse, and Distribution
  • Leadership experience preferably in a warehouse or hub environment
  • Intermediate proficiency in Microsoft Office


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