Customer Insight Manager

4 days ago

Manila, National Capital Region, Philippines beBeeCustomer Full time $60,000 - $80,000

Job Overview

  • Cultivate Customer Insight and Drive Growth.

As a CRM Operations Specialist, you will oversee the end-to-end CRM strategy to ensure data hygiene and accurate insights. Key responsibilities include:

Key Responsibilities
  • Lead Salesforce and Pardot implementation, including data segmentation and campaign execution
  • Maintain customer database integrity to deliver actionable insights
  • Develop automation workflows to nurture leads and boost engagement
  • Orient email marketing and lifecycle journeys for maximum ROI
  • Collaborate with sales teams to align CRM strategies with commercial goals
  • Provide insightful reporting on campaign performance

Requirements

A strong attention to detail is crucial, along with 2+ years of experience in CRM and data operations, preferably with Salesforce and Pardot.

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