Customer Insight Strategist

2 days ago

Manila, National Capital Region, Philippines beBeeStrategist Full time ₱900,000 - ₱1,200,000
Unlock Customer Insights

We are looking for a skilled content strategist who can help organizations maximize the value of customer feedback.

The ideal candidate will have expertise in creating high-impact content that communicates complex concepts to diverse B2B audiences. This includes writing thought leadership articles, how-to guides, competitive analyses, and customer stories that showcase real business impact.

The successful candidate will transform complex data into clear, actionable content for executives, brand managers, product managers, and CX professionals. They will also lead our content strategy evolution by building logical connections between concepts that matter to our business and target audiences.

Key Responsibilities:

  • Develop strategic content creation plans that align with business goals
  • Write high-quality content using advanced AI tools while maintaining authentic voice and strategic positioning
  • Collaborate with product, marketing, and leadership teams to ensure content directly supports business objectives and customer journeys

Requirements:

  • Proven track record of creating B2B SaaS content that executives read and share
  • Advanced proficiency with AI-powered content creation tools, including Claude and GPT-4
  • Natural ability to make technical topics accessible without dumbing them down
  • Strong understanding of how AI is changing content creation and SEO

Benefits:

  • Meaningful creative ownership with minimal bureaucracy
  • Opportunity to shape the voice of a respected brand
  • Work with a team that values craftsmanship, autonomy, and clear communication
  • Endless fascinating topics at the intersection of AI, customer experience, and business strategy

Why this role matters:

This is an exciting opportunity to join a fast-moving, high-performing team helping organizations around the world turn customer feedback into meaningful business insights using AI. You will be working on content that speaks to real problems and delivers real value.

You're the right fit if you:

  • Believe in the power of great content to educate and empower rather than confuse or overwhelm
  • Are naturally curious about data analytics and how feedback drives business decisions
  • Process-oriented with obsessive attention to quality and consistency
  • Care about helping organizations build better customer experiences

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