Chief Customer Insights Manager

1 week ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱6,000,000 - ₱8,000,000
Job Overview

We're seeking an experienced professional to spearhead our customer analytics and marketing operations efforts.

  • CUSTOMER INSIGHTS & ANALYTICS
    • Develop weekly dashboards and conduct in-depth analyses to identify correlations between business drivers and customer behavior.
    • Pursue complex exploratory studies to integrate diverse information and enhance internal department performance.
  • MARKETING EFFICIENCY & INNOVATION
    • Identify process pain points and create strategic plans to address them within product capabilities.
    • Continuously innovate to maximize opportunities aligned with the company's vision.
  • PROGRAM EXECUTION & MANAGEMENT
    • Drive timely executions and translate brand strategy into optimized solutions.
    • Foster strong relationships with readiness partners – Product, Customer Experience, Marketing, and Finance.
    • Lead project planning, scheduling, controlling, and reporting activities for all campaigns.

Ensure risk management and implement beta solutions in line with existing control processes.

We promote equal opportunity and have a Diversity, Equity, and Inclusion Policy Commitment.

Attracting top talents is crucial to our success. If you share our purpose of creating a positive impact, explore opportunities with us.

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