Customer Service Manager
5 days ago
Job Description
The Customer Service Team Leader will play a pivotal role in overseeing and supporting a team of customer service professionals, ensuring exceptional service delivery and driving the success of our call centre operations.
- Provide day-to-day leadership and guidance to a team of customer service agents, fostering a positive and productive work environment
- Monitor team performance, set targets, and implement strategies to improve efficiency and customer satisfaction
- Conduct regular coaching and feedback sessions to help team members develop their skills and reach their full potential
- Identify training needs and work with the training team to design and deliver tailored programmes
- Manage team schedules, attendance, and adherence to operational procedures
- Collaborate with other departments to ensure seamless customer experience
- Contribute to the development and implementation of process improvements and new initiatives
- Serve as a point of escalation for complex customer inquiries and complaints, providing effective resolutions
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Customer Service and Sales Ambassador
7 days ago
Davao City, Davao, Philippines 530 Customer Solutions Full timeWe are seeking dedicated individuals to work from home as a Customer Service and Sales Representative for 530 Customer Solutions. This is an excellent opportunity for those who want to enjoy the flexibility of working remotely while providing top-notch customer service and sales support.What We Offer:A competitive salary range of 18-22K, depending on skills...
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Senior Customer Service Manager
3 days ago
Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full timeAbout the RoleThe Senior Customer Service Manager is responsible for overseeing the day-to-day operations of non-exempt work groups, ensuring that they meet performance and quality standards. He/She will provide guidance on selecting, training, and developing team members to achieve organizational objectives.This role involves leading teams to deliver...
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Remote Business Development Representative
7 days ago
Davao City, Davao, Philippines 530 Customer Solutions Full timeAre you a motivated individual looking for a new challenge? Look no further! As a Remote Business Development Representative for 530 Customer Solutions, you will have the opportunity to work from home and provide exceptional customer service and sales support.Our Expectations:Provide top-notch customer service and sales support to clientsMeet or exceed sales...
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Customer Service Operations Manager
6 days ago
Davao City, Davao, Philippines TORCH Solutions Full timeJob Overview:TORCH Solutions is seeking an experienced Team Leader to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our customer service agents, ensuring the efficient and effective delivery of high-quality service to our clients.About The Role:This is a full-time position based in...
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Home-Based Sales and Support Professional
7 days ago
Davao City, Davao, Philippines 530 Customer Solutions Full timeBecome a part of our remote team at 530 Customer Solutions as a Home-Based Sales and Support Professional. We are looking for skilled individuals who can provide exceptional customer service and sales support from the comfort of their own homes.Our Benefits:Competitive salary range of 18-22K, depending on skills and experienceAdditional commissions and more...
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Sales Representative
6 days ago
Davao City, Davao, Philippines 530 Customer Solutions Full timeAttention Davao Job Seekers Work in the comfort of your homeWe are urgently looking for dedicated individuals to join our team as a CUSTOMER SERVICE & SALES REPRESENTATIVE.Qualifications: Preferably with years of BPO and sales experience Excellent English communication and writing skills Work from home setup (must have a complete setup with high-speed...
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Customer Service Representative
7 days ago
Davao City, Davao, Philippines Neksjob Corporation Full timeNeksjob Corporation is seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for managing incoming customer calls and emails in a professional and efficient manner.About the Role:This position requires excellent communication and customer service skills to address customer questions, concerns, and service...
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Customer Service Representative
6 days ago
Davao City, Davao, Philippines TORCH SOLUTIONS Full timeCustomer Service Representative (Call Center)Location: Cagayan de Oro, PhilippinesJob Type: Full-timeOverview:Are you passionate about delivering exceptional customer service? Join a team as a Customer Service Representative in Cagayan de Oro call center. We're seeking motivated individuals who thrive in a fast-paced environment and are dedicated to...
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Sales Representative
3 weeks ago
Davao City, Davao, Philippines 530 Customer Solutions Full timeAttention Davao Job Seekers Work in the comfort of your homeWe are urgently looking for dedicated individuals to join our team as a CUSTOMER SERVICE & SALES REPRESENTATIVE.Qualifications: Preferably with years of BPO and sales experience Excellent English communication and writing skills Work from home setup (must have a complete setup with high-speed...
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Customer Service Representative
3 weeks ago
Davao City, Davao, Philippines TORCH SOLUTIONS Full timeCustomer Service Representative (Call Center)Location: Cagayan de Oro, PhilippinesJob Type: Full-timeOverview:Are you passionate about delivering exceptional customer service? Join a team as a Customer Service Representative in Cagayan de Oro call center. We're seeking motivated individuals who thrive in a fast-paced environment and are dedicated to...
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Customer Service Ambassador
7 days ago
Davao City, Davao, Philippines TORCH SOLUTIONS Full timeOverviewTORCH SOLUTIONS is seeking a highly motivated and dedicated Customer Service Ambassador to join our team in Cagayan de Oro call center. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer service, handling inbound and outbound calls professionally, and providing top-notch support to...
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Customer Service Representative
4 hours ago
Davao City, Davao, Philippines NSDMM MANAGEMENT SERVICES INC Full timeJob Overview- We are seeking a highly skilled and friendly individual to join our team as a Front Desk Receptionist.About Us- NSDMM MANAGEMENT SERVICES INC is a leading provider of hospitality services, dedicated to delivering exceptional customer experiences.Key Responsibilities:- Smile and greet customers in a warm and welcoming manner.- Provide...
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Customer Service Representative
6 days ago
Davao City, Davao, Philippines Apollo Technologies, Inc. Full timeGeneral Job Description:1. Serving as the first point of contact for customers seeking technical assistance over the phone or email.2. Performing remote troubleshooting through diagnostic techniques and pertinent questions.3. Determining the best solution based on the issue and details provided by customers. Qualifications:1, Education: A bachelor's degree...
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Customer Service Representative
6 days ago
Davao City, Davao, Philippines Lexie Staffing And Business Consulting Full timeA call center agent's job is to provide customer support and service by answering questions, resolving issues, and providing information: Customer support: Help customers with questions, complaints, and issues related to products or services Technical assistance: Provide technical support and troubleshoot issues Order processing: Assist with orders,...
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Customer Service Lead for Hotel Management
8 hours ago
Davao City, Davao, Philippines DoubleDragon Properties Corp. Full timeJob SummaryWe are seeking a highly motivated and experienced Hospitality Manager to lead our customer service team at DoubleDragon Properties Corp. in Davao.About the RoleThis role involves handling and resolving escalated guest concerns, presenting weekly needs analysis, and coaching/training staff.You will also create modules, conduct customer service...
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Customer Service Expert for New Telco Customers
4 hours ago
Davao City, Davao, Philippines TalentSync Training and Developement Full timeWe are looking for a highly skilled customer service representative to join our team at TalentSync Training and Development. The role involves providing exceptional customer experience, resolving client inquiries and issues efficiently, and ensuring overall customer satisfaction.The ideal candidate will assist with account management and provide support to...
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Customer Service Representative
1 day ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time**Job Summary**Talent Outsourcing Channel Solutions seeks a dedicated Non-Voice Customer Service Representative to provide exceptional support to customers through written communication channels. The successful candidate will be responsible for resolving customer inquiries, complaints, and requests via email, live chat, social media, or ticketing systems.Key...
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Customer Service Liaison
4 days ago
Davao City, Davao, Philippines Inchcape plc Full timeInchcape plc is the leading global automotive distributor operating in over 40 markets. We partner with top brands to drive better mobility today and in the future.Our diverse global team of over 20,000 talented individuals fosters an inclusive and collaborative culture, championing a brilliant experience for customers and partners. We're a dynamic and...
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Customer Service Representative
6 days ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeOverview:We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive experience.Responsibilities:-Respond promptly and professionally to customer inquiries via phone,...
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Customer Service Representative
6 days ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeWe are currently hiring Customer Service Representatives for our VOICE and Non-Voice AccountsResponsibilities:Resolve customer issues and concerns in a timely and professional mannerProcess customer requests for ticket changes, refunds, and cancellationsEnsure high levels of customer satisfaction through excellent service deliveryMaintain detailed and...