Customer Service Representative

4 days ago


Davao City, Philippines Lexie Staffing And Business Consulting Full time

A call center agent's job is to provide customer support and service by answering questions, resolving issues, and providing information: Customer support: Help customers with questions, complaints, and issues related to products or services Technical assistance: Provide technical support and troubleshoot issues Order processing: Assist with orders, including online and over the phone Payments: Process payments Market research: Conduct market research Database updates: Update databases Reporting: Report recurring issues to management Communication equipment: Maintain communication equipment and report problems Quality results: Maintain and improve quality results by adhering to standards and guidelines



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