Senior Customer Service Manager

4 days ago


Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time
About the Role

The Senior Customer Service Manager is responsible for overseeing the day-to-day operations of non-exempt work groups, ensuring that they meet performance and quality standards. He/She will provide guidance on selecting, training, and developing team members to achieve organizational objectives.

This role involves leading teams to deliver quality services that meet customer expectations, while adhering to company policies and procedures. The Senior Customer Service Manager ensures that teams maintain high levels of productivity and service level goals are consistently met.



  • Davao City, Davao, Philippines Sunrise Senior Living Full time

    The Position:Sunrise Senior Living is seeking a seasoned Resident Experience Manager to join our team. In this role, you will be responsible for delivering exceptional resident experiences, promoting sales growth, and driving business results through effective sales and marketing strategies.

  • Sales Director

    1 day ago


    Davao City, Davao, Philippines Sunrise Senior Living Full time

    About the Role:Sunrise Senior Living is seeking a highly skilled and experienced Sales Director to join our team. In this role, you will be responsible for driving sales growth, developing marketing strategies, and building strong relationships with residents, families, and referral sources.Main Responsibilities:Develop and execute sales plans to achieve...


  • Davao City, Davao, Philippines WEANSWER CALL CENTER SERVICES Full time

    WeAreAnswering Calls is looking for a skilled Customer Service Director to manage our dispatch operations and cold calling team. This individual will be responsible for supervising daily activities, ensuring accurate order processing and tracking, and maintaining high-quality service delivery.Requirements:Experience: Minimum of 3 years in dispatch management...


  • Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    Job DescriptionThe Customer Service Team Leader will play a pivotal role in overseeing and supporting a team of customer service professionals, ensuring exceptional service delivery and driving the success of our call centre operations.Provide day-to-day leadership and guidance to a team of customer service agents, fostering a positive and productive work...


  • Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    We are looking for a customer-oriented service representative to provide product information and resolve emerging problems. To ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.Key QualificationsHigh school or senior high school graduateGood communication skillsWith or without BPO...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    About the RoleTORCH Solutions is committed to providing exceptional customer service, and we're looking for a skilled Team Leader to help us achieve this goal. As a member of our team, you'll be responsible for overseeing the daily activities of our customer service team, monitoring performance, and implementing improvements to drive continuous growth.The...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    We are currently looking for highly motivated and dedicated individuals to join our team as Customer Service Representatives.Qualifications:• At least a senior high school graduate• Excellent Communication skills• Applicants with/without BPO experience are welcome to apply• Willing to work on-site if needed• Able to start immediatelyIt's your...


  • Davao City, Davao, Philippines Neksjob Corporation Full time

    Customer Service Representative - With Experience - Davao Site - Up to 23kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least High...


  • Davao City, Davao, Philippines Neksjob Corporation Full time

    Customer Service Representative - With Experience - Davao Site - Up to 23kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least High...


  • Davao City, Davao, Philippines Neksjob Full time

    Apply now as Customer Service Representative - With Experience - Davao Site - Up to 26kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At...


  • Davao City, Davao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    We're hiring Real Estate and Property Management Customer Service Agents in Davao City If you're passionate about delivering top-notch service, join our team today Location: Onsite in Davao CityRequirements:High School (old curriculum) or Senior High School graduate 1 year BPO experience w/ cross sell. upsell. ETCExcellent communication skillsWilling to work...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    We are currently looking for highly motivated and dedicated individuals to join our team as Customer Service Representatives.Qualifications:• At least a senior high school graduate• Excellent Communication skills• Applicants with/without BPO experience are welcome to apply• Willing to work on-site if needed• Able to start immediatelyIt's your...


  • Davao City, Davao, Philippines Neksjob Full time

    Apply now as Customer Service Representative - With Experience - Davao Site - Up to 26kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At...


  • Davao City, Davao, Philippines Primer Group Full time

    About the RoleThe Primer Group seeks an experienced Senior Sales Associate to join its team, responsible for driving sales growth, managing cashiering operations, and maintaining a high level of customer satisfaction.Key Responsibilities:Sales PerformanceDrive sales growth through effective salesmanship techniques and strategies.Manage cash, credit, and...


  • Davao City, Davao, Philippines TORCH Solutions Full time

    Job Overview:TORCH Solutions is seeking an experienced Team Leader to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our customer service agents, ensuring the efficient and effective delivery of high-quality service to our clients.About The Role:This is a full-time position based in...


  • Davao City, Davao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    We're hiring Real Estate and Property Management Customer Service Agents in Davao City If you're passionate about delivering top-notch service, join our team today Location: Onsite in Davao CityRequirements:High School (old curriculum) or Senior High School graduate 1 year BPO experience w/ cross sell. upsell. ETCExcellent communication skillsWilling to work...


  • Davao City, Davao, Philippines TalentSync Training and Developement Full time

    We are looking for a customer service representative to join our Telco Billing team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. The representative will also assist with account management and provide support to our sales and operations teams.Qualifications:At...


  • Davao City, Davao, Philippines TalentSync Training and Developement Full time

    We are currently looking for highly motivated and dedicated individuals to join our team as a Customer Service for Telco Account. Qualifications:• At least senior high school graduate• With or Without BPO experience• Excellent communication skills• Able to start ASAPIt's your chance to get hired over the phone sign your job offer as soon as possible...


  • Davao City, Davao, Philippines Neksjob Philippines Full time

    We are Neksjob Philippines, a dynamic organization seeking dedicated Customer Service Representatives to assist clients with inquiries, complaints, product returns, upgrades, and technical support. This role is perfect for individuals who enjoy working in a fast-paced environment, whether remotely, in a call center, or an office setting.Key...


  • Davao City, Davao, Philippines Neksjob Full time

    Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least High School Graduate (old curriculum) / Senior High School Graduate (new...