Help Desk Representative

6 days ago


Davao City, Davao, Philippines TORCH SOLUTIONS Full time
Job Requirements

As a Technical Support Representative, you will be responsible for ensuring that customer concerns are addressed promptly and efficiently. This includes:


  • Providing accurate and courteous responses to customer inquiries.
  • Updating customer account information as necessary.
  • Assisting customers with troubleshooting issues over the phone.
  • Maintaining a positive and professional demeanor at all times.

Skills and Qualifications

To succeed in this role, you will need:


  • A high school diploma or equivalent.
  • At least one year of experience in a CSR/TSR role.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

Why Join Our Team?

TORCH SOLUTIONS offers a dynamic and supportive work environment, with opportunities for growth and development. As a Technical Support Representative, you will play a critical role in delivering exceptional customer experiences and driving business success.



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